How long does it take to produce crowns, dentures, etc.?
Our production times vary depending on your order. Most of our services can be manufactured in 4 to 8 (in lab) days. For specific times please refer to the Fee Schedule at the rear of this information package.

How do I communicate difficult shades to you?
Custom in house or on site shade selection is available and must be scheduled ahead of time by calling our office toll free 1-800-509-8815. We recommend using the X-RITE ShadeVision® system for communicating shades. Call us for details or to download our activation file.

Are you capable of handling rush deliveries and special requests?
Yes. We take on each “special case” individually, and provide you with repair time, procedures and costs that are directly related. If you have such a case, we ask that you personally contact us so we can make the proper diagnosis and arrangements to meet your needs.

What is your pricing structure?
Prices are noted in the attached Fee Schedule located at the rear of this information package. Prices are subject to change without notice. You will be notified by direct or electronic mail as pricing fees change.

Is delivery included in the price and do you look after it?
Yes. There is no extra delivery cost to you. We will either have it shipped to you via courier or deliver it to you personally via our in house couriers.

What are your hours of operation?
You will be able to contact, in person, our customer service between 8:30 am and 5:00 pm (EST) Monday to Friday. After hours calls will be returned the next business day. Please leave your message!

To answer any more of your questions, please call us locally at (905) 333-0765, or toll free at 1 (800) 509-8815